Criteria for return requests
Requests for returns must be logged within 7 working days of the delivery date.
Flook will, from 15 December, accept requests for returns until 11 January.
Item/s must be in a re-sellable condition.
Item/s must be in their original packaging, with labels attached, undamaged.
In the event, the item/s being returned is due to no error on Flook's side, a collection & replacement charge might be levied. The Flook customer service team will use their discretion to evaluate whether these fees may be waivered.
For more Returns related information - Returns & Exchanges